Performance management for town council

scorecard-charlottesvilleCharlottesville adopt a new system to share what’s going on

We are excited to announce that the City of Charlottesville, Virginia has started publishing scorecards and performance measures for nine major departments. Starting in 2008, the city began an initiative called “Plan, Perform, Perfect” or “P3” for short. Through this initiative, City leadership wanted to put in a place a system of performance measurement and management that enables the Charlottesville to do the following:

  • Focus on results rather than activities;
  • Align results to the City Council’s Strategic Vision and Initiatives;
  • Serve as a management tool for the City Manager and Department Heads on which to evaluate progress of various programs and services;
  • Report to City Council and the public on what the City is doing and how well we are doing it;
  • Create a more comprehensive budget process, with decisions based on data, research and evidence;
  • Include greater participation from City clash royale hack 2017 apk staff and the public;
  • Promote collaboration and coordination among partners (i.e. departments, agencies, etc.);
  • Improve transparency in all areas of the organization.